Terms and Conditions – Harvest Journeys

Terms and Conditions

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IMPORTANT NOTICE

Before you book a pilgrimage with Harvest Journeys, please take the time to read and understand the Booking Terms and Conditions below.

By making a booking and subsequent payment, you acknowledge you have read and understand your rights and obligations and accept these Terms and Conditions. If you have any questions, we invite you to speak with us before proceeding.

1. Definitions

In these Terms, the following definitions apply:

  • ‘You’, ‘your’, ‘pilgrim’ or ‘passenger’ means the person who makes the booking or attends the pilgrimage.
  • ‘We’, ‘us’, ‘our’ or ‘Harvest’ means Harvest Journeys LLC, a Texas limited liability company with its principal place of business in Irving, Texas, United States of America.
  • ‘Lead Pilgrim’ means the primary contact person who makes the booking on behalf of themselves and any accompanying pilgrims. The Lead Pilgrim must be at least 18 years of age and accepts responsibility for ensuring all pilgrims in the group are aware of and agree to these Terms.
  • ‘Booking Details’ means the written advice issued by us upon receipt of your booking, setting out the details of your booked Pilgrimage.
  • ‘Deposit’ means the non-refundable initial payment required to secure a place on a Pilgrimage, as specified in your booking documentation.
  • ‘Pilgrimage Leader’ means the qualified guide, spiritual director, or tour leader who accompanies and facilitates your Pilgrimage.
  • ‘Supplier’ or ‘Service Providers’ means any third-party service providers including airlines, ground operators, hotels, local guides, retreat houses, and other vendors engaged to deliver elements of the Pilgrimage.
  • ‘Force Majeure Event’ means any event beyond our reasonable control as further defined in Clause 13.
  • ‘Applicable Consumer Law’ means the consumer protection laws of the State of Texas and of the United States that apply to your booking, including the Texas Deceptive Trade Practices–Consumer Protection Act (Tex. Bus. & Com. Code Ch. 17) (‘DTPA’), together with any applicable consumer protection laws of your state of residence.
  • ‘Itinerary’ means the itinerary for your pilgrimage issued by us, subject to amendments made from time to time in accordance with these Terms.
  • ‘Pilgrimage’ means any itinerary or travel arrangement booked through Harvest, including Harvest Journeys and Sacred Journeys.
  • ‘Personal Information’ means information about you and any other person for whom you make a booking, including your name, address, health, medical needs, dietary requirements, disability or other special requirements.
  • ‘Share Basis’ means accommodation shared with other people.
  • ‘Website’ means harvestjourneys.com.
  • ‘Jurisdiction’ means the State of Texas, United States of America.

2. Making Your Booking

2.1 How to Book

To reserve your place on a Pilgrimage, all new bookings must be made via Harvest’s online booking site and be accompanied by:

  • For International Pilgrimages — a photocopy of your current valid passport (details page only) — refer to Clause 12 (Passports, Visas and Health Requirements); and
  • Payment of the required Deposit – USD$500 per person, or as specified in the Pilgrimage documentation.

Your contract may also include additional terms and conditions applicable to special offers, and third parties who provide a service in connection with your pilgrimage.

2.2 Booking Confirmation

Your booking is not confirmed until we issue a written Booking Confirmation via email. Please review your Booking Confirmation carefully upon receipt. Any error must be reported to us within 72 hours of receipt. We accept no liability for errors that are not brought to our attention within this period.

2.3 Group Bookings

Where the Lead Pilgrim books on behalf of a group, they warrant that they have authority to bind all members of the group to these Terms and shall be jointly and severally liable for all payments due in respect of the group booking.

2.4 Accuracy of Information

You are responsible for providing accurate information at the time of booking, including names as they appear on passports, dietary requirements, health considerations, mobility limitations, and any other information we request. We accept no responsibility for loss arising from inaccurate information provided by you.

2.5 Updates to These Terms

Harvest reserves the right to update or amend these Terms at any time prior to you making a booking. An up-to-date copy is accessible on our website. The Terms in effect at the time of completing your booking are those that will apply to that booking.

3. Deposits and Payments

3.1 Deposit

A non-refundable Deposit is required at the time of booking to secure your place:

  • $500 (USD) per person per pilgrimage (standard rate); or
  • A higher non-refundable deposit where specified in your booking documentation.

Payment of the Deposit does not constitute payment in full. A higher non-refundable deposit and/or additional progress payments may be required for some Groups and may be applied at any time prior to final payment to facilitate issuance of air tickets or pay additional supplier deposits.

If we do not receive your Deposit within 7 days after you make your booking, we will automatically cancel your booking without further notice.

3.2 Final Payment

Pilgrims must make final payment no later than 75 days prior to their pilgrimage departure date. For bookings made within 75 days of departure, full payment is required at the time of confirmation.

3.3 Late Bookings

In addition to your deposit, a non-refundable late booking surcharge of $200 (USD) per person applies for bookings made 45 to 15 days prior to departure. Full payment must be received immediately upon confirmation.

For bookings made 14 days or less before departure, a non-refundable late booking surcharge of $500 (USD) per person applies. Full payment must be received immediately upon confirmation.

Harvest cannot guarantee that travel arrangements made within 45 days of departure will be on group flights, and additional costs for airfare and land cost differences may apply.

3.4 Accepted Payment Methods

We accept payment by electronic funds transfer (ACH or wire), credit card (subject to any surcharge notified to you), and check (allowing sufficient clearance time). All amounts are quoted in United States dollars (USD).

3.5 Additional Travel Arrangements

For pilgrims wishing to extend their journey before or after their pilgrimage, Harvest is only able to arrange pre or post nights accommodation at the group hotels and associated private airport transfers (if required). Your Harvest Pilgrimage Consultant will advise the additional costs for these services. All booking terms and conditions of the Tour Operator or Airline used may vary from Harvest’s conditions and must be adhered to.

Pilgrims booked on an Air & Tour package who wish to depart earlier or return later than the published travel dates will incur a non-refundable surcharge of $100 (USD) per person, in addition to any variations in airfare costs due to change of date, destination, seasonality, or seat class availability.

Harvest is not responsible for any costs of other travel arrangements affected by the cancellation or rescheduling of its pilgrimage departures. Additional non-refundable deposits or full payment may be required at the time of booking additional arrangements. Any cancellation fees imposed by Suppliers or airlines are the pilgrim’s responsibility, plus a Harvest administration fee of $100 (USD).

3.6 Price Changes Before Full Payment

We reserve the right to pass on any price increases arising from changes in airline fuel surcharges, government taxes, currency fluctuations, or Supplier costs that occur before we have received full payment from you. We will notify you of any such increase as soon as reasonably practicable.

Additionally, a pilgrimage can only operate at the advertised price if a minimum number of bookings is achieved. Harvest reserves the right to cancel or vary a pilgrimage prior to departure due to insufficient numbers. The group size will be reviewed at 75 days prior to departure and, if numbers are below the minimum, a surcharge on booked pilgrims may be applied to ensure departure.

If the total pilgrimage package cost (not including any additional services booked) increases by more than 10%, pilgrims will have the right to cancel within 7 days of being advised of the increase without penalty.

3.7 Failure to Pay

If full payment is not received by the due date, Harvest has the right to cancel your pilgrimage booking and no refund will be made. Harvest will not be held responsible for lost bookings arising from non-payment.

4. What Your Pilgrimage Includes

4.1 Inclusions

The specific inclusions of each Pilgrimage are detailed in the relevant itinerary and Booking Confirmation. Unless otherwise specified, Pilgrimage packages may include: return international airfares from the nominated gateway city (where airfares are included in the package); accommodation as described in the itinerary; meals as specified; the services of a Pilgrimage Escort; Pilgrimage Chaplains and Leadership; entrance fees to listed sites and attractions; ground transportation; and spiritual programming, prayer services, or guided reflection.

4.2 Exclusions

Unless specifically stated in your itinerary, the following are not included:

  • Travel insurance (compulsory — see Clause 9);
  • Passport and visa fees;
  • Meals not listed as included;
  • Personal spending, souvenirs, and optional activities;
  • Gratuities and tips (not listed as included);
  • Excess baggage charges;
  • Medical expenses;
  • Overnight accommodation required to meet your pilgrimage and/or flight connections, unless stated as an inclusion; and
  • Any services not listed as included in the itinerary.

4.3 About Costs

The selling price of each pilgrimage includes administrative and operational costs associated with planning, promoting, and delivering the pilgrimage. These costs may include, but are not limited to, research, reservations, communications, banking and currency transfer fees, documentation, marketing, printing, distribution, and travel agent remuneration. A detailed cost breakdown is not provided. Payment of the deposit signifies your acceptance of these costs.

Harvest may receive fees, commissions, gifts, or other financial incentives from third parties in connection with this contract.

4.4 Selling Prices

Prices are based on costs, charges, tariffs, rates, taxes, levies, and currency exchange rates calculated at the basic pilgrimage departure and do not include fees, costs, charges, and levies for additional flight arrangements and services. All costs are subject to change due to alterations in taxes, charges, or levies imposed by airlines, tour companies, governments, their agencies, or currency fluctuations.

4.5 Promotional Offers and Discounts

From time to time, Harvest Journeys may offer seasonal promotions, discount codes, special offers, early-bird offers, credit offers or other limited-time savings. Unless expressly stated otherwise in writing, promotional offers, discount codes and credit offers cannot be combined with any other offer, discount, credit offer or special price. Only one offer may be applied per booking.

Promotional offers, discounts and credit offers are subject to availability, eligibility criteria, booking deadlines and any specific terms stated at the time of the promotion. They must be applied at the time of booking and cannot be applied retrospectively to existing bookings.

Promotional offers, discounts and credit offers are not available to any person who has won a pilgrimage, received a complimentary pilgrimage, or is traveling on a prize, gifted, sponsored or substantially subsidized booking, unless expressly stated otherwise in writing by Harvest Journeys.

Promotional offers, discounts and credit offers are non-transferable, not redeemable for cash, and may be varied, withdrawn or cancelled by Harvest Journeys at any time without notice.

5. Room Types and Accommodation

Prices are based on twin share rooms containing two single beds. Specific requests (single, double, or triple) must be made at the time of booking and availability cannot be guaranteed. Single supplement surcharges apply for single room requests. A single room may contain a single bed only. Requests for double rooms or double beds cannot be guaranteed.

Solo pilgrims electing to twin share with an unknown partner of the same gender do so knowing that Harvest cannot guarantee and is not responsible for the compatibility or medical fitness of their roommate. Any share allocation is at Harvest’s discretion and is not guaranteed. If at 75 days prior to departure Harvest is unable to confirm a suitable share partner, a single room will be allocated for the entire pilgrimage, and the pilgrim will be invoiced for the additional advertised single supplement rate.

If a pilgrim’s rooming partner is deemed unsuitable at any time during the pilgrimage, Harvest will use reasonable endeavors to allocate single rooms for the remainder of the tour, subject to availability. Payment of the full single supplement applicable to the entire pilgrimage will be imposed on both pilgrims moving into single rooms.

Adjustments to rooming configuration at any time may incur additional costs. Pilgrimage accommodation is chosen for its spiritual character, authenticity, and location and may include pilgrim hostels, retreat centers, monasteries, guesthouses, or hotels, as described in the itinerary.

6. Changes to Your Booking by You

6.1 Amendment Requests

If you wish to make changes to your confirmed booking, please notify us in writing via email as soon as possible. While we will make every reasonable effort to accommodate your request, amendments cannot be guaranteed and are subject to availability and Supplier conditions.

6.2 Amendment Fees

Once a pilgrimage booking has been confirmed, any alteration or modification to confirmed services will incur the following fees, plus any additional charges imposed by Harvest’s Suppliers or airlines:

Time Before Departure USD Fee (per person, per change)
More than 75 days $100
75 to 46 days $200
Within 45 days prior to departure and at any time after departure $300

All fees listed remain non-refundable at all times. You are responsible for all costs and expenses incurred as a result of any change made after your tour departure date, including changes due to illness or other personal reasons.

At any time — Rebooking from an Air & Tour package to a Tour-Only package will incur a non-refundable fee of $200 (USD), plus any penalties imposed by airlines.

7. Cancellations by You

7.1 Notice of Cancellation

Cancellations must be advised to Harvest in writing to [email protected]. Cancellation takes effect from the date we receive your written notice. We strongly encourage you to arrange comprehensive travel insurance to protect against cancellation costs (see Clause 9). Harvest assumes no responsibility for costs or fees you incur for independent arrangements not booked through Harvest.

7.2 Cancellation Charges

If you cancel your booking, the following cancellation charges apply. These charges represent Harvest’s reasonable pre-estimate of the costs and losses it will incur at each stage as a result of your cancellation, reflecting the progressive commitment of your Pilgrimage funds to Suppliers who impose their own non-refundable conditions.

Days Before Departure Cancellation Charge Basis of Charge
More than 75 days Loss of Deposit and any unrecoverable progress payments made Reflects pre-committed supplier deposits and administration costs
75 to 60 days 25% of total Pilgrimage cost Reflects supplier advance payments
59 to 45 days 50% of total Pilgrimage cost Reflects majority of supplier costs committed and non-recoverable at this stage
45 days up to day of departure 100% of total Pilgrimage cost Reflects full commitment of all supplier costs with negligible recovery possible
Post-departure / unutilized services NIL refund Services have been procured and cannot be resold

If a pilgrim cancels and a room change results (such as Twin/Double to Single), charges for the new room type will be the responsibility of the remaining pilgrims.

Cancellation charges for additional travel arrangements cancelled prior to departure apply according to the terms and conditions of the operator used and will be advised at time of booking. Cancellations after departure and unused services have no refundable value.

7.3 Early Return, Illness or Absence

Early return expenses are the pilgrim’s responsibility. There is no refund for absence or early departure from a pilgrimage, including, but not limited to missed hotels, transfers, meals, sightseeing, or optional extensions. Harvest pilgrims are required to purchase travel insurance that covers such circumstances. Harvest makes no representation or guarantees concerning reimbursement or scope of coverage of any travel insurance policy.

7.4 Non-Refundable Elements

Certain elements of your Pilgrimage, including airfares, may be non-refundable from the time of booking regardless of when you cancel. These will be advised to you by your pilgrimage consultant.

8. Changes or Cancellation by Harvest

8.1 Our Right to Make Changes

Pilgrimages are planned many months in advance. While we take every care to deliver the itinerary as described, operational requirements, Supplier changes, safety considerations, and circumstances beyond our control may occasionally require us to make changes. We distinguish between minor and significant changes.

8.1.1 Minor Changes

Minor changes include, but are not limited to: changes to the sequence of sites visited; substitution of accommodation of equivalent or superior standard; minor adjustments to departure or arrival times; and changes to included meals of comparable quality. We will notify you of minor changes, but they do not entitle you to cancel without charge.

8.1.2 Significant Changes

A significant change is one that materially affects the nature of your Pilgrimage, such as a change of departure date of more than 24 hours; a change in the primary destination; a significant downgrade in accommodation standard; or the omission of a major spiritual or cultural site central to the Pilgrimage.

Where we notify you of a significant change, you may elect within 7 days to:

  1. Accept the change;
  2. Transfer to an alternative Pilgrimage of comparable value; or
  3. Cancel your booking and receive a full refund of monies paid to us (excluding any amounts already remitted to airlines or non-recoverable from Suppliers).

8.2 Cancellation by Harvest

Harvest reserves the right to cancel a Pilgrimage at any time prior to departure, including where:

  • Minimum participant numbers have not been reached;
  • A Force Majeure Event renders departure unsafe or impractical (refer to Clause 14);
  • A government authority or the U.S. Department of State issues a Level 4 ‘Do Not Travel’ advisory for the destination; or
  • We determine, on reasonable grounds, that proceeding would pose an unacceptable risk to pilgrims.

Where Harvest cancels for reasons other than due to Force Majeure, you will receive a full refund of all monies paid or a credit of the monies paid towards an alternate pilgrimage (any additional costs are payable by the pilgrim). Harvest is not liable for any cancellation or change costs incurred on other travel arrangements, including air travel, that may be affected.

8.5 Errors and Oversight Disclaimer

Harvest reserves the right at any time to correct any genuine clerical, administrative, calculation, or pricing error in rates quoted or calculated for any service, notwithstanding that an invoice may have been paid in full. Clients accept that Harvest staff, management, or agents could make an oversight affecting travel arrangements. Harvest’s obligation is to amend such error or oversight by prompt action or correction (if possible), or refund based on actual cost of affected itinerary services.

8.6 Brochure and Website Disclaimer

Images and scenes shown are representative of those featured in pilgrimages but are not necessarily supplied or visited. Maps are not necessarily to scale. Hotels are selected, subject to availability, from grading suggested by local authorities with due consideration of pilgrim needs. Every effort has been made to ensure details are accurate at the time of publishing, subject to statutory liability which may not be excluded by law.

In some circumstances beyond Harvest’s control, pilgrimage itineraries may differ from those listed in brochures, overviews, or on the Website. If this occurs, pilgrims will be advised by a Harvest Consultant or Pilgrimage Leader of alternate sites or travel. Harvest will do all possible to supply comparable services, accommodation, and/or itineraries, and there shall be no refund as a result of these amendments.

9. Travel Insurance (Compulsory)

Comprehensive travel insurance for international pilgrimages is MANDATORY for all pilgrims covering all applicable dates of travel from, and returning to, your home port. This is a condition of your booking.

Travel insurance for domestic United States pilgrimages is recommended.

Your insurance must cover trip interruption, personal injury, medical expenses, evacuation and repatriation (including during pandemic events).

Harvest may recommend an appropriate insurer and may receive a commission for introducing you to a travel insurance provider. Harvest cannot be held responsible for your failure to obtain appropriate insurance cover. We recommend you purchase insurance at the time of or soon after booking. Harvest will not be held liable for any costs incurred by pilgrims resulting from failure to obtain adequate travel insurance.

Harvest makes no representations or guarantees concerning reimbursement of funds paid under any insurance claim. You agree not to hold Harvest responsible for any decision made by insurers.

We are not licensed to provide financial advice or recommend specific insurance products. Please seek independent advice if you are unsure what level of cover is appropriate for your Pilgrimage.

Prior to your pilgrimage departure, Harvest will request your insurance details to hold on file in case assistance is required.

10. Air Travel (Air & Tour Packages)

Flights booked for pilgrimages will be in Economy Class on an airline of Harvest’s choosing, via the most appropriate route, which may not be a direct flight. If pilgrims choose an alternative class of travel to the group, additional costs or surcharges may apply. The scheduled flights are subject to the usual conditions of the carrying airline and relevant international law. Harvest accepts no responsibility for alterations to air schedules.

If a flight reservation is made by Harvest, full payment may be required for your airfare at the time of booking. On receipt of full air payment, your airfare, taxes, and fuel surcharges are final regardless of future price fluctuations. When booking a pilgrimage that includes flights, you will be required to provide full the name as detailed on the passport, passport number, nationality, and date and place of issue for each pilgrim.

Harvest may not hold an allocation of air seats, and all flight reservations are made on request subject to airline terms. Changes to flight itineraries and name changes or corrections may not be allowed, or may result in airline-imposed penalties, which are the pilgrim’s responsibility. Airlines can change prices and routes at any time; all air routings are in the sole control of the airline.

If airfare increases or fuel surcharges are applied by airlines, Harvest reserves the right to apply these at any time prior to final ticketing. Pilgrims booked on an Air & Tour package who choose to travel on an alternate airline will be required to pay all differences in cost due to variations in airfares and/or taxes.

11. Health and Minimum Mobility Requirements

11.1 Health Disclosure

Any medical condition, disability, or mobility limitation that may affect a pilgrim’s participation or the operation of the group must be disclosed at the time of booking. Pilgrims with a pre-existing medical condition or illness must declare the nature of their condition and are responsible for ensuring they have an adequate supply of any required medications and for arranging any necessary treatment or medical support throughout the pilgrimage.

Any relevant health or mobility conditions not adequately disclosed may result in immediate and direct return to your point of departure at your expense and without refund. We recommend you consult your doctor in respect of your intended travel, as this may also have bearing on your travel insurance application.

Pilgrims with a serious or ongoing medical condition or mobility constraint significantly affecting their ability to participate as part of the group must bring an accompanying able-bodied companion or carer (subject to travel approval by Harvest). All requests for health or medical clearance are at the sole discretion of the operating carrier, tour operator, or travel insurance company.

11.2 Fitness to Participate and Accessibility

You must disclose, at the time of booking, any physical condition, disability, or mobility limitation that may affect your ability to participate in the activities described in the Pilgrimage itinerary.

Harvest will consider the information provided to determine whether the Pilgrimage is suitable, whether reasonable adjustments can be made, or whether the assistance of a companion or carer is required to enable safe participation.

Harvest may require a pilgrim to travel with a companion or carer if this is reasonably necessary to ensure the safety and wellbeing of the pilgrim or the group. Harvest is not required to make adjustments that would fundamentally alter the nature of the pilgrimage.

11.3 General Mobility Requirements

Most Harvest Pilgrimages involve a reasonable level of physical activity. Unless otherwise stated in the itinerary, pilgrims are expected to be able to independently:

  • Manage full-day itineraries involving scheduled touring, breaks and group activities.
  • Walk for up to three to five hours each day, at a moderate pace, with minimal breaks, navigating a mix of surfaces such as cobblestones and uneven paths and steps.
  • Stand for extended periods during site visits without needing to sit down.
  • Use coach steps several times daily.
  • Manage their own personal luggage.
  • Get in and out of a bath without assistance (walk-in showers can be requested but some hotels may have a shower over a bath).

By confirming your booking, you acknowledge that you have read and understood the General Mobility Requirements, have assessed your own fitness, mobility, and health, and believe you are physically capable of participating. You further acknowledge that pilgrimage travel involves inherent risks, including those associated with the General Mobility Requirements above. Harvest Journeys will take reasonable care in the operation of the pilgrimage but is not responsible for a pilgrim’s inability to participate due to their own fitness, mobility, or health, or for injury arising solely from these inherent risks, except where liability cannot lawfully be excluded.

Should you be unable or unwilling to participate in any scheduled visit or activity during the pilgrimage, you must advise your Harvest Pilgrimage Leader or local guide in advance. Harvest Journeys is unable to provide refunds or reimbursement for any unused sightseeing, nor for additional transport, private guiding or personal assistance arranged as a result of non-participation.

Any pilgrim requiring physical assistance must travel with a companion who is willing and able to provide that assistance for the duration of the pilgrimage. Harvest Journeys, its representatives or fellow pilgrims are not in a position to provide individual physical support.

To maximize enjoyment of the pilgrimage, we strongly encourage pilgrims to undertake a regular walking program before departure, aiming to comfortably walk approximately 3-6 miles over varied terrain without undue fatigue or discomfort.

If you are uncertain whether a particular Pilgrimage is suitable for you, please contact us before booking.

11.4 Companion and Carer Arrangements

Where Harvest determines that a pilgrim’s needs cannot be safely accommodated without individual support, Harvest may require, as a condition of confirmation, that the pilgrim is accompanied by a qualified and physically able companion or carer. The companion or carer is responsible for the pilgrim’s personal assistance and wellbeing throughout the journey. Harvest staff, tour leaders, guides, and other pilgrims are not responsible to provide personal care or individual assistance.

11.5 Undisclosed Conditions and Mid-Tour Welfare

Where an undisclosed medical condition, disability, or mobility limitation becomes apparent during the Pilgrimage and substantially affects a pilgrim’s ability to participate safely, or poses a genuine risk to the safety of the pilgrim or the group, the following process will apply:

  • The Pilgrimage Leader will speak privately with the pilgrim and, where the concern relates to safety, will seek to contact Harvest’s U.S. office as soon as practicable;
  • Harvest will assess whether reasonable adjustments can be made to accommodate the pilgrim for the remainder of the Pilgrimage;
  • Where reasonable adjustments are not practicable and the pilgrim’s continued participation poses a genuine safety risk, Harvest may arrange for the pilgrim to be assisted in returning to their point of departure; and
  • The cost of return travel is the pilgrim’s responsibility. Harvest will make reasonable endeavors to recover the cost of unused pre-paid Supplier services and will refund any net recovery to the pilgrim within 28 days.

This clause applies only to undisclosed conditions that Harvest was not aware of and could not have reasonably accommodated. It does not apply where the condition was disclosed at booking and Harvest confirmed the booking on that basis.

12. Passports, Visas, and Health Requirements

12.1 Passports

Each pilgrim is personally responsible for ensuring they possess valid travel documentation. Existing passports must not expire for at least 6 calendar months after the intended date of return to your home country. New passport applications must be personally applied for.

Non-U.S. passport holders are responsible for ensuring they hold a valid U.S. visa or other authority permitting re-entry to the United States, where applicable. If traveling on a passport issued by a country other than the United States, visa requirements may differ from those for U.S. passport holders.

12.2 Visas (including Transit Visas)

Visa requirements vary depending on your destination, transit points and the passport you hold. You are solely responsible for obtaining all required visas, visa waivers, and other travel documents before departure.

Harvest is not responsible for any loss, delay, or cancellation arising from your failure to obtain or carry the required travel documents. Any cancellation resulting from the absence of the necessary travel documents will be subject to the applicable cancellation fees.

Please note that, in some destinations, hotels may temporarily retain your passport during the check-in process or where required by local law.

12.3 Health Requirements and Travel Advisories

Certain destinations may require specific vaccinations or health certificates. You are responsible for meeting all health entry requirements. We recommend consulting a travel medicine specialist or your physician well in advance of departure.

We actively monitor U.S. Department of State travel advisories for all Pilgrimage destinations. We recommend all pilgrims enroll in the U.S. Department of State’s Smart Traveler Enrollment Program (STEP) at step.state.gov prior to departure and monitor State Department advisories throughout.

13. Children, Special Requests and Other Matters

13.1 Children (Under 12 Years of Age)

Children traveling with accompanying parents or guardians are most welcome. Costs may vary according to the number of adults sharing a room, and individual child costs will be supplied on request.

13.2 Special Requests

Any special requests (such as airline seating or dietary requirements) made at the time of booking are on a request basis only. Harvest will do all possible to accommodate requests but cannot guarantee these can be met in all instances. Additional costs may apply to confirm such requests and are the responsibility of the pilgrim.

13.3 Documentation

It is the pilgrim’s responsibility to carefully check all confirmation documentation, itineraries, air tickets, and vouchers immediately upon receipt (particularly in regard to the spelling of names and travel dates) and advise Harvest of any discrepancies. All travel documentation will be available for collection or courier delivery 10–14 days prior to your scheduled pilgrimage departure. Tour Only pilgrims must advise Harvest, at the earliest time, of their departure date from their home country.

14. Force Majeure

14.1 Definition

A Force Majeure Event means any event or circumstance beyond the reasonable control of either party that could not have been reasonably foreseen or prevented, including but not limited to:

  • Acts of God, including fire, volcanic eruption, earthquake, flood, severe storm, cyclone, tsunami, wildfire, or other natural disasters;
  • Inclement weather, environmental pollution, or contamination;
  • Low or high-water levels, water or power shortages or failures;
  • Epidemic, pandemic, or public health emergency declared by a competent authority (including the World Health Organization or the U.S. Government), including quarantine and pandemic restrictions;
  • War, invasion, armed conflict, civil war, rebellion, revolution, insurrection, terrorism, or threat of terrorism;
  • Riots, civil disturbances, public disorder, or civil commotion; sabotage; arrests; restraint of rulers or peoples;
  • Government action, including imposition of travel bans, border closures, quarantine requirements, mandatory evacuation orders, government health advisories, restrictions, warnings or alerts of any kind, government seizures, or refusal, cancellation, suspension, or delay of any government authority license, permit, or authorization;
  • A U.S. Department of State travel advisory at Level 4 ‘Do Not Travel’ for any destination included in the Pilgrimage;
  • Strikes, industrial action, slow-downs, or other labor disruptions affecting airlines, airports, transport providers, or essential services; expropriations;
  • Failure or interruption of essential infrastructure including airports, ports, rail networks, or utilities;
  • Damage to our facilities or those of a travel supplier; or
  • Any other unforeseen circumstances or factors beyond Harvest’s control that adversely affects or prevents fulfillment of its contractual conditions.

A Force Majeure Event does not include financial hardship, personal illness or injury (addressed under Clause 7 and covered by travel insurance), change of personal circumstances, or events reasonably foreseeable at the time of booking.

14.2 Our Obligations in a Force Majeure Event

Where a Force Majeure Event occurs before or during your Pilgrimage, Harvest will notify you as soon as reasonably practicable, use best endeavors to minimize the impact, liaise with Suppliers to seek recovery of monies paid, and work collaboratively with you, your travel insurer, and relevant authorities.

We will make reasonable efforts to offer one or more of the following alternatives, subject to availability:

  • A deferred departure on a revised date, with any credit applied to the rescheduled Pilgrimage;
  • A transfer to an alternative Pilgrimage of comparable spiritual character and cost; or
  • A future travel credit to the value of funds paid to date less any unrecoverable third-party costs, valid for 24 months from date of issue.

Where a pilgrimage is terminated mid-trip due to a Force Majeure Event and Harvest provides alternative services or assistance (such as hotels or travel), you agree to pay for these costs. Harvest is not liable for any loss, damage, delay, additional expense, or inconvenience arising from a Force Majeure Event, except to the extent required by law.

14.3 Financial Responsibility on Force Majeure Cancellation

Where Harvest cancels or suspends a Pilgrimage due to a Force Majeure Event, Harvest will:

  • Promptly pursue recovery of all funds paid to Suppliers on your behalf;
  • Refund to you all monies able to be recovered from Suppliers, net of any non-recoverable committed costs;

You acknowledge that certain costs committed by Harvest on your behalf may include non-refundable airfares and/or fees, prepaid accommodation deposits, pilgrim booking and administration fees, and Supplier advance payments that may not be recoverable, and that Harvest’s liability is limited to the net recoverable amount.

14.4 Pilgrim Responsibilities in a Force Majeure Event

Where a Force Majeure Event arises, pilgrims are expected to: notify Harvest as soon as practicable; follow all directions issued by relevant government authorities and notify Harvest of any such directions; maintain adequate travel insurance and make a claim for losses not recovered from Harvest or Suppliers; cooperate fully with Harvest, the Pilgrimage Leader, airlines, and authorities; take reasonable steps to mitigate losses; and enroll in the Smart Traveler Enrollment Program (STEP) prior to departure and monitor U.S. Department of State advisories throughout.

15. Responsibilities and Liability

15.1 Consumer Protection Laws

Nothing in these Terms and Conditions operates to exclude, restrict, or modify the application of any provision of applicable federal or state consumer protection law, including the Texas Deceptive Trade Practices–Consumer Protection Act or any equivalent law of your state of residence, the exercise of a right conferred by such a provision, or any of our liability for breach of a warranty or consumer guarantee implied by such a provision, where it is unlawful to do so. All exclusions and limitations of our liability under these Terms must be read subject to this clause.

15.2 Limitation of Liability

Subject to clause 15.1, Harvest accepts no responsibility and will not be liable to you (or any third party) for any loss, cost, or damage (including loss of enjoyment) suffered directly or indirectly in connection with:

  • Any pilgrimage risks or other aspects of the Pilgrimage disclosed to you in these Terms;
  • Any change to your Itinerary or delays in departure or arrival times during the conduct of the Pilgrimage;
  • Any loss or damage to your baggage or belongings;
  • Any personal injury or death resulting from the acts, omissions, or negligence of any third parties providing goods or services, including but not limited to air carriers, hotels, shore excursion operators, restaurateurs, transport providers, and medical personnel; or
  • Any disappointment or loss of enjoyment due to circumstances outlined in these Terms or otherwise beyond our control.

Subject to clause 15.1, and to the extent permitted by law, Harvest’s maximum liability to you or any third party (including any claims of negligence) is limited to the Pilgrimage Price you have paid. Harvest is not liable under any circumstances for any loss of enjoyment, opportunity, profit, savings, revenue, or interest, or any other consequential, indirect, incidental, special, or punitive loss, damage, or expenses.

15.3 Service Providers

Where your pilgrimage, accommodation, flights, or any other goods or services are not directly provided by Harvest but by a Service Provider, in the event of any dispute or claim including for loss, damage, breach of contract, or negligence arising from the conduct of the Service Provider, you must pursue your claim directly against the relevant Service Provider.

Harvest assumes no responsibility for costs or fees you incur for independent arrangements not booked through Harvest, inclusive of airline, hotel, and touring charges. Harvest is not responsible for other travel arrangements you or your party have made outside of Harvest which are affected by our cancellations.

15.4 Sacred Sites and Spiritual Experiences

While we take great care to facilitate meaningful spiritual experiences, we cannot guarantee the spiritual, transformative, or emotional outcomes of pilgrimage. The spiritual fruit of pilgrimage is personal and beyond our control.

16. Pilgrim Code of Conduct & Group Behavior

The Pilgrim Code of Conduct & Group Behavior document is available in full on the Harvest Journeys website. By joining a Harvest pilgrimage, each pilgrim commits to upholding the following standards:

16.1 Respectful Behavior

Pilgrims are expected to conduct themselves at all times in a manner that reflects the spirit of Christian pilgrimage. Courtesy, patience, and respect towards fellow pilgrims, tour leaders, guides, clergy, hosts, and local communities are required. Any behavior that disrupts the group, causes discomfort to others, or shows disrespect towards local culture, traditions, or religious practices will not be tolerated.

16.2 Group Harmony

For the benefit of all participants, pilgrims are expected to be considerate of group schedules, punctual for departures, and attentive during liturgies, briefings, and guided tours. Pilgrims should avoid behavior that may cause conflict, division, or distraction from the prayerful and communal nature of the pilgrimage.

16.3 Alcohol, Drugs & Substance Use

Responsible consumption of alcohol is permitted in moderation where culturally and legally appropriate. Excessive alcohol consumption, intoxication, or the use or possession of illegal drugs or substances is strictly prohibited. Any pilgrim whose conduct is adversely affected by alcohol or illegal drugs may be required to leave the pilgrimage at their own expense and will not be entitled to any refund for unused services.

16.4 Dress & Reverence

Pilgrims are asked to dress modestly, particularly when visiting churches, basilicas, and shrines. Shoulders and knees should be covered, and head coverings may be required in certain sacred spaces. Pilgrims should maintain an atmosphere of reverence in holy places by keeping silence or speaking quietly.

16.5 Safety & Responsibility

Pilgrims agree to follow the reasonable directions of the pilgrimage leader, guides, and clergy. Pilgrims must exercise care for their own safety and that of others, particularly when travelling in busy areas, boarding transport, or walking on uneven ground. The Pilgrimage Leader’s decisions regarding safety, itinerary, pacing, and group welfare are final.

16.6 Use of Mobile Phones & Devices

To preserve the prayerful and communal spirit of the journey, pilgrims are asked to use mobile phones sparingly, keep them on silent, and exercise discretion, particularly during Mass, times of prayer, guided explanations, and other group activities. Pilgrims should always be considerate of those around them. Photography should be respectful and never disrupt liturgies, sacred moments, or the experience of fellow pilgrims. Pilgrims must comply with any instructions from local authorities, clergy, or site representatives regarding restrictions on photography.

16.7 Conflict Resolution

Any concerns or grievances should be raised respectfully with the pilgrimage leader. Negative or disruptive behavior towards fellow pilgrims or staff will not be tolerated. Persistent misconduct may result in the pilgrim being asked to leave the group, with no refund provided.

16.8 Community Spirit & Commitment to Pilgrimage

By joining the pilgrimage, pilgrims acknowledge that they are entering into a journey of faith. Each pilgrim commits to fostering an environment of prayer, openness, charity, and mutual support, recognizing that the pilgrimage is a shared journey of faith and community.

Any pilgrim whose behavior is, in the reasonable opinion of the Pilgrimage Leader, detrimental to the safety, wellbeing, or harmony of the group may be required to leave the pilgrimage. In such circumstances, the pilgrim will not be entitled to any refund for unused services and will be responsible for any additional costs incurred as a result of their early departure.

16.9 Catholic Ethos and Community Standards

This pilgrimage is organized within the context of Catholic teaching and practice. Pilgrims are expected to respect and uphold Christian values throughout the journey. Specific standards that apply as a condition of participation include:

  • In line with Catholic ethos, unmarried couples sharing a room may not be permitted. Room allocations will be arranged accordingly, with single rooms or same-gender twin share provided. Pilgrims are asked to respect this policy as part of the faith dimension of the pilgrimage;
  • Conduct that is disrespectful to the Catholic or Christian nature of the pilgrimage — including deliberate disruption of liturgies, public mockery of religious practice, or persistent behavior contrary to the stated ethos of the journey — constitutes a material breach of these Terms; and
  • Persistent misconduct in breach of the Pilgrim Code of Conduct, after the steps in Clause 16.10 have been followed, may result in removal from the group in accordance with that clause.

16.10 The Pilgrimage Leader’s Authority

Your Pilgrimage Leader is responsible for the safe and enriching conduct of your journey. Their reasonable decisions regarding safety, itinerary, pacing, and group welfare will be communicated clearly and are expected to be followed by all pilgrims. Pilgrims are expected to cooperate with the reasonable directions of the Pilgrimage Leader at all times.

Where a pilgrim’s conduct is causing or is reasonably likely to cause harm, significant disruption, or distress to other pilgrims or to the operation of the Pilgrimage, the Pilgrimage Leader will, wherever practicable:

  • Raise the concern directly with the pilgrim and clearly identify the behavior that must change;
  • Allow the pilgrim a reasonable opportunity to modify their behavior; and
  • Seek to resolve the matter within the group before escalating.

Where the Pilgrimage Leader reasonably determines, after following the above process (or in cases where immediate action is required for safety reasons), that a pilgrim’s continued participation poses an unacceptable risk to the safety, wellbeing, or reasonable enjoyment of other pilgrims, the pilgrim may be required to leave the Pilgrimage.

16.11 Consequence of Required Removal

Where a pilgrim is required to leave the Pilgrimage due to their own conduct:

  • The pilgrim will not be entitled to any refund for unused services.
  • Any additional costs of the pilgrim’s return travel, including flights, transfers, accommodation, and any consequential expenses, are the sole responsibility of the removed pilgrim; and
  • This clause does not affect any rights the pilgrim may have under the ACL.

17. Complaints and Dispute Resolution

17.1 Raising Concerns During Your Pilgrimage

If you experience a problem or have a concern during your Pilgrimage, please raise it with your Pilgrimage Leader at the earliest opportunity. Many issues can be resolved promptly when raised immediately. Failure to raise issues promptly may limit our ability to address them and may affect any remedy.

17.2 Formal Complaints

If your concern is not resolved during the Pilgrimage, you may make a formal written complaint to us within 30 days of the conclusion of your Pilgrimage. Complaints submitted outside this period may not be accepted. We will acknowledge your complaint within 5 business days and endeavor to provide a full response within 28 days.

17.3 Mediation and Governing Law

If we are unable to resolve your complaint, either party may request mediation through a mutually agreed mediator. The costs of mediation shall be shared equally unless otherwise agreed. This clause does not limit your rights under Applicable Consumer Law or your right to approach any consumer protection authority, including the Office of the Texas Attorney General or the Federal Trade Commission.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Each party submits to the non-exclusive jurisdiction of the state and federal courts located in the State of Texas for the resolution of any dispute.

18. Privacy, Personal Information, and Photos

18.1 Collection and Use of Personal Information

To process your booking and provide your pilgrimage, we collect personal information that is reasonably necessary for those purposes. This information may include your name, date of birth, contact details, address, passport details (including passport copies), visa information, emergency contact details, and any relevant medical information you provide.

We may disclose your personal information to third-party service providers (including airlines, hotels, transport operators, insurers, and other travel suppliers), as well as customs, immigration, government authorities, and other organizations where required to arrange and deliver your pilgrimage or where required by law. Some of these recipients may be located outside the United States and may not be subject to privacy laws that provide the same level of protection as those in the United States.

18.2 Photos and Marketing

You consent to us using images of you taken during the Pilgrimage for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use such images for publicity and promotional purposes. You may withdraw your consent at any time by notifying us in writing at [email protected]. Withdrawal of consent applies to future use only and does not require Harvest to remove images from materials already published or distributed.

Harvest will not sell or license your image to unrelated third parties. Images may be shared with Harvest’s authorized marketing partners solely for the purpose of producing Harvest promotional materials.

19. General Provisions

19.1 Consumer Protection

Harvest Journeys LLC is a limited liability company organized under the laws of the State of Texas, with its principal place of business in Irvine, Texas. Where required by the law of a pilgrim’s state of residence, Harvest complies with applicable state ‘Seller of Travel’ registration and disclosure requirements, including those of California, Florida, Washington, and Hawaii (where applicable). Registration as a seller of travel does not constitute approval by any state.

19.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19.3 Entire Agreement

These Terms, together with your Booking Confirmation and any itinerary documents, constitute the entire agreement between you and us with respect to your Pilgrimage and supersede all prior discussions, representations, and understandings.

19.4 Waiver

Our failure to enforce any provision of these Terms at any time shall not be construed as a waiver of our right to enforce that provision subsequently.

19.5 Governing Law

The Terms and Conditions published herein are governed by the laws of the State of Texas, United States of America.

 

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